1. Processing Time

• Orders for physical newsletters are processed within 3–5 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

2. Shipping & Delivery Time

• We currently ship within India only.

• Once dispatched, delivery typically takes 10–15 business days, depending on your location and postal service timelines.

3. Order Tracking

• You will receive a confirmation email once your order has shipped. Tracking may be provided if available through the chosen postal service.

4. Delivery Issues

• Please ensure your shipping address is accurate at the time of purchase. We are not responsible for delays, lost parcels, or failed deliveries due to incorrect addresses or postal service delays beyond our control.

5. Damaged or Missing Items

• If your newsletter arrives damaged or does not arrive within 15 business days after dispatch, please contact us at team@unriwayatinfo.com within 7 days of the expected delivery date, including your order number and (if applicable) photos of the damage.